I am a hard-working technically minded person who, over the last 10 years in the IT industry, has built up knowledge and skills in systems management, service delivery and solutions design. Working within each business area has benefited me with an understanding of the bigger end-to-end picture and with each I have directly supported customers and their businesses, as a result I am highly motivated at working to ensure their success. During each role I have pushed not just to achieve but to exceed in my objectives and expectations and to improve how work is done via automation, change of processes or through data analytics.
Challenge-driven and a keen problem solver, I enjoy understanding why issues exist and working to solve them – capable and keen to learn any required new skills to do so, from new scripting / coding languages, database setup to data relationships and modelling. I am competent, well written and enjoy the visual aspect of technology, making things simple, useful, and visually appealing. I like leveraging everyday technology to make tasks simpler, I enjoy turning overlooked data into useful insights, creating presentations and documentation that is easy to follow, and using Excel proficiently to easily understand and digest otherwise complex data.
Strongly passionate about science and technology, both the general and the more technical areas. I regularly follow tech news and enjoy gaming, including games development itself. I am fascinated by the development of Quantum Computing and the advances in Artificial Intelligence and Machine Learning.
- Name: Kieran Mitchell Lane
- Role: Senior Support Engineer